The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Set up equipment and trolleys.
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Select and prepare equipment required for servicing rooms. Completed |
Evidence:
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Identify supplies for trolleys and select or order them in sufficient numbers according to enterprise procedures. Completed |
Evidence:
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Load trolleys safely with adequate supplies according to enterprise procedures. Completed |
Evidence:
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Access rooms for servicing.
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Identify rooms requiring service from information supplied to housekeeping staff. Completed |
Evidence:
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Access rooms according to enterprise customer service and security procedures. Completed |
Evidence:
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Make up beds.
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Strip beds and mattresses and check pillows and linen for stains and damage. Completed |
Evidence:
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Remove stains according to enterprise procedures. Completed |
Evidence:
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Replace bed linen according to enterprise standards and procedures. Completed |
Evidence:
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Clean and clear rooms.
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Clean rooms in the correct order and with minimum disruption to guests. Completed |
Evidence:
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Clean and check all furniture, fixtures and fittings according to enterprise procedures and safety and hygiene guidelines. Completed |
Evidence:
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Reset all items according to enterprise standards. Completed |
Evidence:
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Check, replenish or replace room supplies according to enterprise standards. Completed |
Evidence:
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Identify pests promptly and take appropriate action according to safety and enterprise procedures. Completed |
Evidence:
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Check rooms for any defects and report them according to enterprise procedures. Completed |
Evidence:
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Record damaged items according to enterprise procedures. Completed |
Evidence:
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Report promptly any unusual or suspicious items or occurrences according to enterprise procedures. Completed |
Evidence:
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Collect guest items that have been left in vacated rooms and store them according to enterprise procedures. Completed |
Evidence:
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Clean and store trolleys and equipment.
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Clean trolleys and equipment after use according to safety and enterprise procedures. Completed |
Evidence:
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Store all items according to enterprise procedures. Completed |
Evidence:
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Check supplies and items and replenish or reorder them according to enterprise procedures. Completed |
Evidence:
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Reduce negative environmental impacts.
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Use energy, water and other resources efficiently when cleaning, preparing and maintaining guest rooms to reduce negative environmental impacts. Completed |
Evidence:
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Safely dispose of all waste, especially hazardous substances, to minimise negative environmental impacts. Completed |
Evidence:
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